Blog on LISTENING – Dr Maura McGill – Menopause and PMS expert Bit of a mess at work the other day, a typical example of what makes people’s blood boil. It was, in one person’s mind, a question of respect, and in the other person’s mind a question of lack of empathy for a crisis situation. A domestic crisis arose (of some great significance, involving water, electricity and children!) and the woman rang her boss in the early part of a weekend morning to say she could not work. Getting a call in the early hours of weekend morning ( well, 6am may not be early to some) obviously disturbed what was either a comfy sleep-in or a little consensual ‘exercise’, if you know what I mean. Both were at their wits end, but what was interesting was that both felt they were not being ‘heard’ by the other. What resulted was resentment that they were each being undervalued by the other! I have some sympathy for each point of view. If only we could see others’ point of view a little more clearly. This is not easy to do, as I can testify. I have (o
Bit of a mess at work the other day, a typical example of what makes people’s blood boil. It was, in one person’s mind, a question of respect, and in the other person’s mind a question of lack of empathy for a crisis situation. A domestic crisis arose (of some great significance, involving water, electricity […]